When will I receive my order?
Receiving your order involves several stages; the manufacture of your products and the free delivery takes approximately 10 to 28 working days. We do everything possible to ensure you receive your order as quickly as possible.
My order is incomplete
If your order includes multiple items, they may be sent separately, depending on stock availability and shipping warehouses. Don’t worry, your package will arrive soon.
I haven’t received my order
Having trouble with the Post? Package lost, broken, destroyed?
Customer satisfaction is our priority. We don’t shift the blame to the carrier and leave you to deal with it. We take full responsibility and will immediately send you a new package at our expense.
Feel free to contact us by email at sav@arg-commerce.fr: our team will do its best to meet your expectations.
How much does shipping cost?
We deliver our products worldwide. There is no minimum quantity required per order, and all our deliveries are free in the United Kingdom.
A shipping fee of €4.99 will be applied to countries not mentioned.
Can I modify my order?
Yes, as long as your order is not “being processed”.
Can I cancel my order?
It is entirely possible to cancel your order! However, if the order is already being prepared, cancellation fees will amount to 40% of the purchase price.
Feel free to contact us by email at sav@arg-commerce.fr: our team will do its best to meet your needs!
I want to return an item
We can only accept a return in case of a proven defect in the product.
Our items undergo very strict quality control before each shipment. However, if your products have any manufacturing defects, send us a photo of the product in question (in the original packaging if possible) to sav@arg-commerce.fr along with your order number. To be eligible for a return, your item must be unused and in the same condition as you received it.
What payment methods do you accept?
Your security, our priority: our site only offers secure and safe payment methods.
We accept:
Credit cards
Debit cards
Your bank details or credit card information will never be shared with us. All payments are protected by our 128-bit SSL encrypted payment processor. We do not accept checks at the moment.
Are my information secure?
Yes!
The “HTTPS” in our store’s URL attests to the quality of our services. HTTPS is the secure version of “http” using SSL/TLS protocols. HTTPS is used to protect financial transactions on merchant sites. As e-merchants, we are aware of and concerned about the security of transactions.